Disclaimer

Please read this disclaimer carefully before using our website. By accessing and using this site, you acknowledge that you have read, understood, and agree to the terms outlined below.

IMPORTANT NOTICE

This website is an independent informational platform and is NOT affiliated with FESCO (Faisalabad Electric Supply Company) or any government agency.

Independent Information Website

Our website provides information, guides, and resources related to FESCO electricity services for the convenience of consumers. We are an independent, privately operated platform that aims to help users understand and navigate FESCO's billing, complaints, and connection processes.

No Official Affiliation

We are not affiliated, endorsed, sponsored, or approved by:

  • FESCO (Faisalabad Electric Supply Company)

  • The Government of Pakistan

  • The Ministry of Energy (Power Division)

  • NEPRA (National Electric Power Regulatory Authority)

  • Any other government or regulatory body

All trademarks, logos, and brand names mentioned on this site are the property of their respective owners and are used for identification and informational purposes only.

Information Accuracy

While we strive to provide accurate, up-to-date, and reliable information:

  • Electricity tariffs, peak hour timings, connection fees, and other charges are subject to change by government notifications and FESCO policy.

  • We do not guarantee that all information on this site is current, complete, or error-free.

  • Users are strongly encouraged to verify all information through official FESCO channels before taking any action.

Tariff Information Disclaimer

All tariff rates, peak hour timings, and fee estimates provided on this site are:

  • Based on publicly available information and government notifications

  • Approximate figures that may vary based on your specific location, meter type, and consumption

  • Subject to change without prior notice by FESCO or the Government of Pakistan

For accurate and current tariff information, please refer to your official FESCO bill or contact FESCO directly.

No Payment Processing

Our website does not process or accept any payments. We do not collect, store, or process any financial information. All bill payments must be made through:

  • Official FESCO payment channels

  • Designated banks

  • Approved mobile banking apps (JazzCash, EasyPaisa, etc.)

  • The official Power Smart Mobile App

We are not responsible for any financial transactions made by users.

No Liability

To the fullest extent permitted by law, we disclaim all liability for:

  • Any loss, damage, or inconvenience arising from the use of information on this site

  • Any errors or omissions in the content provided

  • Any actions taken or not taken based on the information provided

  • Any issues, delays, or losses related to FESCO services, billing, or complaints

Users are solely responsible for their own actions and decisions based on the information provided on this site.

External Links

Our website may contain links to external websites, including:

  • FESCO's official portals

  • Government websites

  • Third-party service providers

We are not responsible for:

  • The content, accuracy, or reliability of external sites

  • The privacy practices or security of external sites

  • Any damages or losses arising from the use of external sites

Users access external links at their own risk.

Link to Official Sources

For official and accurate information, please refer to:

  • FESCO Official Website: www.fesco.com.pk

  • FESCO Helpline: 118

  • FESCO Toll-Free: 0800-66554

  • FESCO SMS Service: 8118

  • Power Smart Mobile App: Available on Google Play Store and Apple App Store

  • NEPRA Official Website: www.nepra.org.pk

Contact FESCO Directly

For any official inquiries, complaints, or assistance, please contact FESCO directly:

ServiceContact
Helpline118 (24/7)
Toll-Free Number0800-66554
SMS Service8118
Power Smart AppAvailable on Google Play & App Store

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Legal

This disclaimer is governed by the laws of Pakistan. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Faisalabad, Pakistan.

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