FESCO New Connection Application 2026 – Apply Online via Power Smart App

 Applying for a new FESCO electricity connection in 2026 has become faster and more convenient. The old ENC portal has been discontinued, and all new connection services are now handled through the Power Smart Mobile App.

⚡ Important 2026 Update: ENC Portal Discontinued

FESCO officially discontinued its Electricity New Connection (ENC) portal and shifted all services to the Power Smart Mobile App to provide faster, more efficient digital facilities.

  • Applications submitted through the ENC portal up to March 31, 2026 are still being processed

  • From April 1, 2026 forward , all new connection applications must be submitted exclusively through the Power Smart Mobile App

  • All services continue to be available at customer service centers for consumers who face difficulty with online applications

📱 How to Apply for FESCO New Connection Online — Step by Step

Step 1: Download the Power Smart Mobile App

  • Android: Download from the Google Play Store

  • iOS: Download from the Apple App Store

Step 2: Register on the App

Enter your CNIC and mobile number to register. The app allows you to update your personal information, including CNIC and mobile numbers, directly in the FESCO system.

Step 3: Apply for New Connection

  • Navigate to the New Connection section within the app

  • Select your connection type (Residential, Commercial, Industrial, Agricultural, or Temporary)

  • Fill in your personal details (name, father's name, CNIC, present address, contact number)

  • Enter your location details (GPS location or neighbor's bill reference number helps with verification)

Step 4: Upload Required Documents

Upload scanned copies of all required documents through the app.

Step 5: Pay Processing Fee (if applicable)

Pay the processing fee through JazzCash, EasyPaisa, bank transfer , or designated bank branches.

Step 6: Submit the Application

  • Read the terms and conditions

  • Check the "I Agree" box

  • Click "Submit" to send your application to FESCO

  • Save your tracking ID/application number for future reference

📄 Documents Required for FESCO New Connection

Basic Required Documents (All Connection Types)

  • Attested copy of CNIC of the applicant

  • Attested copy of witness CNIC (a neighbor with an active connection)

  • Property ownership proof (property tax receipt, allotment letter, or sale deed)

  • Site plan or location map (hand-drawn acceptable)

  • Copy of neighbor's FESCO bill (to assist with location identification)

  • Passport-size photographs (recent color photos)

Additional Documents for Commercial or Industrial Connections

  • Business registration certificate

  • Tax registration documents / NTN

  • Commercial lease agreement (if rented)

  • NOC from landlord (if the property is rented)

📋 How to Track FESCO New Connection Status

You can track your application status 24/7 through the Power Smart Mobile App.

Common Status Messages Explained

StatusMeaning
Pending VerificationFESCO has received your application and is verifying documents
Site Inspection ScheduledA lineman will visit your property for inspection
Demand Notice IssuedFESCO has issued the fee estimate; download and pay it
Payment VerifiedYour payment has been received and verified
ApprovedYour connection has been approved; meter installation is pending
Connection ActiveYour meter is installed and the connection is activated

📜 What Is a FESCO Demand Notice?

A FESCO Demand Notice is an official fee statement showing the charges you need to pay before committing installation. This is not a bribe — it is a government-mandated estimate.

What Is Included in the Demand Notice?

  • Security Deposit (refundable — 4 months' estimated bill)

  • Meter Testing Charges

  • Service Connection Charges

  • Meter Cost (approximately Rs. 25,000 for single-phase meters in 2025/2026)

  • Installation Labor Fee

  • GST on Services

How to Get and Pay Your Demand Notice

  1. Download from the Power Smart Mobile App under "My Applications"

  2. Review the total amount and check all details are correct

  3. Pay at the designated bank mentioned on the demand notice (Habib Bank, Allied Bank, or National Bank of Pakistan)

  4. Upload the paid receipt through the app

  5. FESCO will verify your payment and continue with the connection process

🏠 Meter Installation Process After Payment

Site Verification

A FESCO lineman visits your property to verify:

  • Distance from the electric pole

  • Safe internal wiring

  • Load matches your appliances

This visit is free — do not pay any cash to the lineman.

Meter Installation and Connection Activation

After site verification, the Executive Engineer signs off on the approval. Meter installation is scheduled, and the connection is activated.

📈 FESCO New Connection Processing Time

Estimated Approval Times

AreaEstimated Time
Major cities (Faisalabad)1 week
Remote areas (Chiniot)Up to 1 month (due to transformer capacity issues)

Total Processing Time

According to NEPRA regulations, for a complete application:

  • Typical total time: 28–45 days

  • Peak season: 40–60 days

Common Reasons for Delays

  • Missing or incomplete documents

  • Payment not updated in system

  • Transformer overload (no capacity near your area)

  • Dispute over property ownership

  • Summer season — field staff busy with storm repairs

✅ What Happens After Your Connection Is Activated?

  • You will receive your first FESCO bill within 1–2 months

  • You can use the "Apna Meter, Apni Reading" feature on the Power Smart App to submit your own meter readings

  • Your bill will show the reading you submitted, along with a photograph of your meter

❓ Frequently Asked Questions

Can I apply for a new FESCO connection online?

Yes. Through the Power Smart Mobile App , which has replaced the ENC portal since April 1, 2026.

How long does a new FESCO connection take?

For residential connections, approval takes 7–15 days, followed by meter installation. Total processing is typically 28–45 days.

Can I track my application online?

Yes. Use the Power Smart Mobile App to track your application status.

What happens after paying the demand notice?

FESCO verifies your payment, conducts a site inspection, and then installs the meter and activates your connection.

Is the ENC system still available?

No. FESCO discontinued the ENC portal on April 1, 2026 . All services are now exclusively through the Power Smart Mobile App.

Can I apply without visiting the office?

Yes. The entire process can be completed online through the Power Smart Mobile App. Customer service centers are still available for those who need in-person assistance.


Related Guides

  • FESCO Online Bill Check – View your bill instantly

  • FESCO Bill Complaint Online – File and track complaints

  • FESCO Peak Hours Timing – Save on electricity bills by avoiding peak hours

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